Computer Networking Management

Is your business reliant on your technology, communications and business applications? Is your data secure?

Our Connected Office virtual IT service program is designed specifically for small and medium-sized businesses to provide a single point of contact to deliver and manage your technology, communications and vertical line of business applications -

95% Remote; 100% Proactive.

Our Services

Connected Office focuses on all aspects of your technology needs - as simple as desktop and network operations to as comprehensive as virtual IT and supporting your vertical business software:

1-866-My-Utility Live Helpdesk
- support users with secure remote access to network and desktops for on-demand service and training.

Remote Monitoring and Management - network, desktop / laptop, security and data-back-up 24x7.

Security and Protection
- ongoing anti-virus and patch management service. Comprehensive security management concentrated in three areas of exploitation - perimeter, remote access and end-users.

Online Backup and Storage
- remote backup of servers, desktops and laptops for business continuity and disaster recovery.

Asset and Lifecycle Management
- tracking of all hardware and software assets, including updates, usage and

Communications Services
- Virtual Exchange with advanced email and anti-spam; Managed Voice-over-IP; Mobile Integration - Blackberry©, iPhone™ and Microsoft® devices.

Business Applications
– Vertical line of business application expertise through our Utility Certifi ed Vendor Program; accounting and customer relationship management.

- full range of hardware and software to meet your network, desktop and security requirements with both on-premise and virtual server and desktop options.

Onsite Service
- network/security assessment, emergency support, onsite maintenance, end-user training.

Utility Meter Reading
- business-technology assessment to quickly determine what you are spending on technology